{"id":411,"date":"2021-04-30T12:09:42","date_gmt":"2021-04-30T09:09:42","guid":{"rendered":"https:\/\/charmens.com.tr\/?page_id=411"},"modified":"2021-04-30T12:26:01","modified_gmt":"2021-04-30T09:26:01","slug":"iptal-ve-iade-sartlari","status":"publish","type":"page","link":"https:\/\/charmens.com.tr\/en\/iptal-ve-iade-sartlari\/","title":{"rendered":"\u0130ptal ve \u0130ade \u015eartlar\u0131"},"content":{"rendered":"<p><strong>\u0130PTAL<\/strong><\/p><p>TTK gere\u011fince g\u0131da maddeleri, i\u00e7ecekler veya di\u011fer g\u00fcnl\u00fck t\u00fcketim maddeleri i\u00e7in cayma hakk\u0131&nbsp;<strong>bulunmamaktad\u0131r<\/strong>.&nbsp; Fakat siz de\u011ferli m\u00fc\u015fterilermizin memnuniyetini \u00f6nemsedi\u011fimiz i\u00e7in sevkiyat\u0131 yap\u0131lmam\u0131\u015f sipari\u015flerinizi iptal etme hakk\u0131 tan\u0131yoruz.<\/p><p><strong>\u0130ADE \u015eARTLARI VE \u0130ADE TALEB\u0130<\/strong><\/p><p>Sat\u0131n ald\u0131\u011f\u0131n\u0131z \u00fcr\u00fcnlerle ilgili bir \u015fikayetiniz oldu\u011funda, kargodan teslim ald\u0131\u011f\u0131n\u0131z g\u00fcnden itibaren 7 g\u00fcn i\u00e7inde charmens.com.tr\u2019ye ba\u015fvuruda bulunarak a\u015fa\u011f\u0131daki ko\u015fullar dahilinde iade edebilirsiniz. Bu kapsamda iade etmek istedi\u011finiz \u00fcr\u00fcn\u00fc geri g\u00f6nderirken herhangi bir \u201c<strong>Kargo Bedeli<\/strong>\u201d \u00f6demezsiniz,\u00a0<strong>MNG Kargo<\/strong>\u2018ya \u201cKar\u015f\u0131 \u00d6demeli\u201d olarak teslim etmeniz yeterlidir.<\/p><p>\u0130ade edece\u011finiz \u00fcr\u00fcne ait, hediye olarak verilen promosyonlu, kampanyal\u0131 \u00fcr\u00fcnlerin de ayn\u0131 anda iade edilmesi gerekmektedir.<\/p><p><strong>\u0130ADE<\/strong><\/p><p><strong>\u0130ade kapsam\u0131ndaki ko\u015fullar a\u015fa\u011f\u0131daki gibidir.<\/strong><\/p><ul class=\"wp-block-list\"><li><strong>\u00dcr\u00fcn\u00fcm\u00fc iade etmek istiyorum, hangi \u00fcr\u00fcnleri iade edebilirim?<\/strong><\/li><\/ul><p>Tad\u0131n\u0131 \/ kalitesini be\u011fenmedi\u011finiz \u00fcr\u00fcnleri iade edebilirsiniz.<\/p><p>Kargoda ambalaj\u0131 bozulmu\u015f, son kullanma tarihi ge\u00e7mi\u015f \u00fcr\u00fcnleri iade edebilirsiniz.<\/p><p>\u0130ade etmek istedi\u011finiz \u00fcr\u00fcn kar\u015f\u0131l\u0131\u011f\u0131nda ister \u00fcr\u00fcn bedeli kadar para iadesi, isterseniz de yeni \u00fcr\u00fcn g\u00f6nderimi yap\u0131lacakt\u0131r.<\/p><ul class=\"wp-block-list\"><li><strong>\u00dcr\u00fcn\u00fcm\u00fc iade talebinde bulunmak istiyorum, ne yapmal\u0131y\u0131m?<\/strong><\/li><\/ul><p>L\u00fctfen iade i\u015flemi i\u00e7in, \u00fcr\u00fcn\u00fc charmens.com.tr\u2019ye g\u00f6ndermeden \u00f6nce\u00a0<strong><a href=\"mailto:info@charmens.com.tr\" target=\"_blank\" rel=\"noreferrer noopener\">info@charmens.com.tr<\/a><\/strong>\u00a0 , iade nedeniniz ile iade etmek istedi\u011finiz \u00fcr\u00fcn bilgisini, e\u011fer \u00fcr\u00fcn k\u0131r\u0131lm\u0131\u015f \/ bozulmu\u015f ise \u00fcr\u00fcn g\u00f6rseli ile birlikte mail olarak g\u00f6nderiniz. Kargoyu teslim al\u0131rken kargodan kaynakl\u0131 \u00fcr\u00fcn\u00fcn k\u0131r\u0131lmas\u0131 halinde kargo yetkilisine tutanak haz\u0131rlat\u0131p iadenizi ger\u00e7ekle\u015ftirebilirsiniz.<\/p><p>\u00dcr\u00fcnler mutlak suretle orjinal kutu\/ambalaj\u0131 ve faturas\u0131 ile birlikte, so\u011fuk \u00fcr\u00fcnler i\u00e7in buz ak\u00fcleri dondurularak ve uzay po\u015fetiyle, k\u0131r\u0131lma tehlikesi olan \u00fcr\u00fcnler i\u00e7in pat pat po\u015fet ile sar\u0131larak iadesi yap\u0131lmal\u0131d\u0131r.<\/p><p>Hediye verilen promosyonlu, kampanyal\u0131 \u00fcr\u00fcnler de orjinal paketleri ile birlikte g\u00f6nderilmelidir.<\/p><ul class=\"wp-block-list\"><li><strong>Kargo \u015firketine nas\u0131l ula\u015f\u0131p, \u00fcr\u00fcn\u00fc nas\u0131l verece\u011fim?<\/strong><\/li><\/ul><p>MNG Kargo\u2019ya a\u015fa\u011f\u0131da belirtildi\u011fi gibi ula\u015fabilirsiniz. G\u00f6nderim a\u015famas\u0131nda kargo g\u00f6revlisine al\u0131c\u0131n\u0131n\u00a0 \u201c<strong>Kar\u015f\u0131 \u00d6demeli<\/strong>\u201d olarak Stila Tekstil Ltd.\u015eti. oldu\u011funu belirtmeniz yeterlidir, \u00fcr\u00fcn\u00fc geri g\u00f6nderirken herhangi bir \u201cKargo Bedeli\u201d \u00f6demezsiniz.<\/p><p><strong>MNG Kargo<\/strong>&nbsp;\u00c7a\u011fr\u0131 Merkezi\u2019ni&nbsp;<strong>444 06 06 ya da 0850 222 06 06<\/strong>&nbsp;arayarak adresinize kurye talep edebilir,<\/p><p>http:\/\/www.mngkargo.com.tr\/ web sitesinden kurye \u00e7a\u011f\u0131rabilir ya da size en yak\u0131n MNG Kargo \u015fubesinin adresini \u00f6\u011frenerek do\u011fduran \u015fubeye teslim edebilirsiniz.<\/p><p>M\u00fc\u015fteri hizmetleri temsilcilerimizle g\u00f6r\u00fc\u015fmek i\u00e7in hafta i\u00e7i<strong>\u00a009:00 \u2013 17:00<\/strong>\u00a0saatleri aras\u0131nda\u00a0<strong><a href=\"tel:+905358679996\">+90 (535) 867 99 96<\/a><\/strong>\u00a0numaral\u0131 \u00e7a\u011fr\u0131 merkezimizi arayabilirsiniz.<\/p><p><strong>\u00dcr\u00fcn \u0130ade Adresi<\/strong>: Yunus Emre Mahallesi 5.Yal\u00e7\u0131n Sokak NO:4\/2  Y\u0131ld\u0131r\u0131m\/BURSA<\/p>","protected":false},"excerpt":{"rendered":"<p>\u0130PTAL TTK gere\u011fince g\u0131da maddeleri, i\u00e7ecekler veya di\u011fer g\u00fcnl\u00fck t\u00fcketim maddeleri i\u00e7in cayma hakk\u0131&nbsp;bulunmamaktad\u0131r.&nbsp; Fakat siz de\u011ferli m\u00fc\u015fterilermizin memnuniyetini \u00f6nemsedi\u011fimiz i\u00e7in sevkiyat\u0131 yap\u0131lmam\u0131\u015f sipari\u015flerinizi iptal etme<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-411","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/charmens.com.tr\/en\/wp-json\/wp\/v2\/pages\/411","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/charmens.com.tr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/charmens.com.tr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/charmens.com.tr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/charmens.com.tr\/en\/wp-json\/wp\/v2\/comments?post=411"}],"version-history":[{"count":4,"href":"https:\/\/charmens.com.tr\/en\/wp-json\/wp\/v2\/pages\/411\/revisions"}],"predecessor-version":[{"id":422,"href":"https:\/\/charmens.com.tr\/en\/wp-json\/wp\/v2\/pages\/411\/revisions\/422"}],"wp:attachment":[{"href":"https:\/\/charmens.com.tr\/en\/wp-json\/wp\/v2\/media?parent=411"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}